CRO Audit
Conversion Rate Optimization (CRO) Audit should be your first step in improving user experience (UX). It will positively affect all other KPIs - technical, design, financial.
Proper Conversion optimization takes time. It requires proper top-down mindset, skilled people (not another "silo"), processes and guardrails. Even HIPPO's (highest paid person) brilliant idea should be tested. An unbiased and data-driven CRO Audit will discover immediately actionable insights and direct all stakeholders to the most important part of your business - your customer!